Disappointed In ur customer serive

Discussion in 'Arrington Engines - ShopHemi.com' started by bullet85, Feb 11, 2012.

  1. OK 'Cuda

    OK 'Cuda Senior Member MOTM Winner!

    Joined:
    Jul 7, 2008
    Messages:
    10,013
    Media:
    8
    Albums:
    2
    Likes Received:
    676
    Location:
    Noble Oklahoma
    Vehicle:
    'Cuda Tribute
    Trim?:
    R/T
    Color?:
    Pitch Black
    Yeah that is the same as the one I seen, it looks pretty good in person, sucks that you are having issues with the service though.
     
  2. bullet85

    bullet85 Active Member Military

    Joined:
    May 2, 2008
    Messages:
    2,918
    Media:
    21
    Albums:
    1
    Likes Received:
    203
    Location:
    Columbia,SC
    Vehicle:
    2013 WRX STI
    Trim?:
    Police
    Color?:
    Silver Steel
    How can he have it if its not out yet? They told me the first shipment of them have not gone out yet
     
  3. OK 'Cuda

    OK 'Cuda Senior Member MOTM Winner!

    Joined:
    Jul 7, 2008
    Messages:
    10,013
    Media:
    8
    Albums:
    2
    Likes Received:
    676
    Location:
    Noble Oklahoma
    Vehicle:
    'Cuda Tribute
    Trim?:
    R/T
    Color?:
    Pitch Black
    I will ask him, I am nearly certain it is the same one because he told me he did not like the cobra head connector so he swapped it for an elbow.
     
  4. OK 'Cuda

    OK 'Cuda Senior Member MOTM Winner!

    Joined:
    Jul 7, 2008
    Messages:
    10,013
    Media:
    8
    Albums:
    2
    Likes Received:
    676
    Location:
    Noble Oklahoma
    Vehicle:
    'Cuda Tribute
    Trim?:
    R/T
    Color?:
    Pitch Black
    January 14th he posted this picture
    [​IMG]
     
  5. Chicagovich

    Chicagovich Active Member

    Joined:
    Aug 26, 2011
    Messages:
    1,326
    Media:
    1
    Likes Received:
    90
    Location:
    Chicago
    Vehicle:
    Charger
    Trim?:
    SRT8
    Color?:
    Pitch Black
    That sure looks like it to me; I can see why you want it.
     
  6. bullet85

    bullet85 Active Member Military

    Joined:
    May 2, 2008
    Messages:
    2,918
    Media:
    21
    Albums:
    1
    Likes Received:
    203
    Location:
    Columbia,SC
    Vehicle:
    2013 WRX STI
    Trim?:
    Police
    Color?:
    Silver Steel
    Yea thats it, i guess arrington does not have the right info from person to person....I cant wait to get this intake...
     
  7. Poolshark314

    Poolshark314 Member

    Joined:
    Jan 31, 2012
    Messages:
    162
    Likes Received:
    9
    Location:
    Rockville, MD
    Vehicle:
    2012 Charger
    Trim?:
    R/T
    Color?:
    Tungsten
    The Arrington link says first units were shipping December 14th in the description...guess they just didn't get any lol. Sorry to hear about your bad experience.
     
  8. bullet85

    bullet85 Active Member Military

    Joined:
    May 2, 2008
    Messages:
    2,918
    Media:
    21
    Albums:
    1
    Likes Received:
    203
    Location:
    Columbia,SC
    Vehicle:
    2013 WRX STI
    Trim?:
    Police
    Color?:
    Silver Steel
    Well needless to say, my order was suppose to be here today, but good ol arrington forgot to put my apartment number on the shipping box, so now ups told me that they r shipping it back.....Awesome....another epic fail from this company...Il never deal with them EVER again.....
     
  9. burkdadhemi

    burkdadhemi Senior Member Photo Winner! MOTM Winner!

    Joined:
    Mar 6, 2007
    Messages:
    14,779
    Media:
    56
    Likes Received:
    713
    Location:
    al
    Vehicle:
    06 Charger
    Vehicle Year:
    6th Gen - 2006
    Trim?:
    SRT8
    Color?:
    Brilliant Black
    Oh Man, nothing like getting all excited and then let down before you even get to do your mod.
     
  10. Mopar11 837

    Mopar11 837 Active Member

    Joined:
    Jan 27, 2012
    Messages:
    1,081
    Likes Received:
    59
    Location:
    OKC OK
    Vehicle:
    Mopar 11 #837
    Trim?:
    Mopar11
    Color?:
    Pitch Black
    Well I wont be buying from Shop Hemi again. I ave spent alot of money with them. I bought a set of BBK fuel rails I called Shop Hemi and asked them what color the rails were for my car and they said blue so I ordered them. This is what I recieved

    See the blue rails
    [​IMG]

    [​IMG]

    The image on the box shows a 1 piece crossover when in reality it is a cheap put it together yoyrself pos that I cat blame Shop Hemi for. But I can blame them for sending me the wrong color. So I sent them a email asking for instructions to return the item. 3 work days later I did not hear from them so I called them and the person I spoke with told me they needed to get ahold of BBK to get a RMA # that was Monday its been a week and no other responses from Shop Hemi. Im not going to worry about returning the rails Ill try to sell them myself but I will never deal with Shop Hemi again. Customer first means alot to me and when Im not treated properly I stop using that company. If thier CAI wasnt so good I would replace it but its the only one that is truely enclosed from the engine compartment.
     
    Last edited: Feb 25, 2012
  11. bullet85

    bullet85 Active Member Military

    Joined:
    May 2, 2008
    Messages:
    2,918
    Media:
    21
    Albums:
    1
    Likes Received:
    203
    Location:
    Columbia,SC
    Vehicle:
    2013 WRX STI
    Trim?:
    Police
    Color?:
    Silver Steel
    I hear ya on that bro....They have absolutely HORRIBLE customer service HORRIBLE.....Il never buy from them ever again......Its Speedlogix forever for me....
     
    Mopar11 837 likes this.
  12. brandar75

    brandar75 Well-Known Member Military

    Joined:
    Feb 11, 2008
    Messages:
    6,422
    Media:
    32
    Albums:
    1
    Likes Received:
    468
    Location:
    Cleveland
    Vehicle:
    Charger
    Vehicle Year:
    6th Gen - 2008
    Trim?:
    SRT8
    Color?:
    Brilliant Black
    Okay...four pages and they still haven't posted their side of the story. That's not the type of vendor I do business with. Do they even read their own vendor section?

    +1 Speedlogix
     
    Mopar11 837 and Speedlogix like this.
  13. str8 up hemi

    str8 up hemi Banned Military Public Safety

    Joined:
    Mar 25, 2011
    Messages:
    2,690
    Media:
    98
    Albums:
    9
    Likes Received:
    254
    Location:
    Somerset KY
    Vehicle:
    2008 Charger
    Trim?:
    SRT8
    Color?:
    Brilliant Black
    another one bites the dust...
     
    Mopar11 837 likes this.
  14. bullet85

    bullet85 Active Member Military

    Joined:
    May 2, 2008
    Messages:
    2,918
    Media:
    21
    Albums:
    1
    Likes Received:
    203
    Location:
    Columbia,SC
    Vehicle:
    2013 WRX STI
    Trim?:
    Police
    Color?:
    Silver Steel
    Boo ur intake Arrington Boo......
     
  15. Icecold

    Icecold New Member

    Joined:
    Jan 23, 2012
    Messages:
    36
    Likes Received:
    1
    Location:
    Ottawa Canada
    Vehicle:
    Charger R/T AWD
    Trim?:
    R/T
    Color?:
    Stone White
    213 Auto parts is awesome!!! Amazing customer service and high quality parts. I live in Canada and would not even consider purchasing anywhere else.
     
  16. Mopar11 837

    Mopar11 837 Active Member

    Joined:
    Jan 27, 2012
    Messages:
    1,081
    Likes Received:
    59
    Location:
    OKC OK
    Vehicle:
    Mopar 11 #837
    Trim?:
    Mopar11
    Color?:
    Pitch Black
    Ill try them next time I need something.
     
  17. bullet85

    bullet85 Active Member Military

    Joined:
    May 2, 2008
    Messages:
    2,918
    Media:
    21
    Albums:
    1
    Likes Received:
    203
    Location:
    Columbia,SC
    Vehicle:
    2013 WRX STI
    Trim?:
    Police
    Color?:
    Silver Steel
    ^^^Yea im selling my intake and looking for another one....I might go the "true" fender mount intake
     
  18. str8 up hemi

    str8 up hemi Banned Military Public Safety

    Joined:
    Mar 25, 2011
    Messages:
    2,690
    Media:
    98
    Albums:
    9
    Likes Received:
    254
    Location:
    Somerset KY
    Vehicle:
    2008 Charger
    Trim?:
    SRT8
    Color?:
    Brilliant Black
    Wow, still no response from them??
     
  19. Icecold

    Icecold New Member

    Joined:
    Jan 23, 2012
    Messages:
    36
    Likes Received:
    1
    Location:
    Ottawa Canada
    Vehicle:
    Charger R/T AWD
    Trim?:
    R/T
    Color?:
    Stone White
    We ALL know who not to shop from now .. No response, that's pathetic! They obviously do not care about their client base or customer retention.
     
  20. Riddlin

    Riddlin Member

    Joined:
    May 5, 2011
    Messages:
    937
    Media:
    1
    Likes Received:
    90
    Location:
    Twin Cities, MN
    Vehicle:
    2011 RT Max
    Trim?:
    R/T
    Color?:
    Billet Metallic
    They dont want to respond, since their intake makes your car lose hp?
     

Share This Page