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Discussion Starter · #1 ·
Hey all, I have a 2018 Scat Pack with only 13k miles and I am experiencing a creaking noise coming from my driver seat. It seems that when I apply pressure on the top part of the seat where the headrest poles meet the seat, there is a creak. Every time I accelerate or go over bumps I hear this noise and it is very annoying. I checked my passenger seat and it does not have the same behavior.


Has anyone experienced this before? Is it worth having the dealer take a look? I tried ignoring it but on such a new car I don’t think this should be happening, thanks!
 

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Hey all, I have a 2018 Scat Pack with only 13k miles and I am experiencing a creaking noise coming from my driver seat. It seems that when I apply pressure on the top part of the seat where the headrest poles meet the seat, there is a creak. Every time I accelerate or go over bumps I hear this noise and it is very annoying. I checked my passenger seat and it does not have the same behavior.


Has anyone experienced this before? Is it worth having the dealer take a look? I tried ignoring it but on such a new car I don’t think this should be happening, thanks!
Hi Briankal03,
We certainly understand why this may be frustrating. If you decide to have your dealer address this, we would be happy to add additional assistance throughout this process!
Alex
Dodge Social Care Specialist
 
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Discussion Starter · #3 ·
Hi Briankal03,
We certainly understand why this may be frustrating. If you decide to have your dealer address this, we would be happy to add additional assistance throughout this process!
Alex
Dodge Social Care Specialist
Hi Alex, thanks for the reply! I plan on taking it into the dealer for my next oil change and mentioning it to them. What additional assistance can you provide for this? Is this something that would be covered under warranty? It is much appreciated!
 

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Hi Alex, thanks for the reply! I plan on taking it into the dealer for my next oil change and mentioning it to them. What additional assistance can you provide for this? Is this something that would be covered under warranty? It is much appreciated!
Hi Briankal03,
Warranty coverage is something that would be determined by your dealer after a proper diagnosis. What our team can do is connect you with a Case Specialist who will work with you and your dealer throughout the repair process. As mentioned in my previous message, if this is something you would be interested in, please send us a private message!
Alex
Dodge Social Care Specialist
 
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