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Discussion Starter · #1 ·
I drove my charger just fine Friday evening, the next day around 1pm I jumped in the car and started it up. It gave an error stating "Service Power Steering System". And I couldn't really turn the steering wheel at all.

Unfortunately, 90% of the forums out here state the pump is under the splash guard on the passenger side, but the 2015+ (except for hellcats) only have Electric Power Steering.

I can't find any troubleshooting steps except for disconnecting the battery and checking fuses. One website stated the module is usually inside the dash and requires removing steering wheel and dash, but the replacement part from a website showed the module in the rack/pinion replacement.

I prefer to resolve issues myself, but this is a little beyond me. Any troubleshooting/suggestions?

Thanks
 

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I drove my charger just fine Friday evening, the next day around 1pm I jumped in the car and started it up. It gave an error stating "Service Power Steering System". And I couldn't really turn the steering wheel at all.

Unfortunately, 90% of the forums out here state the pump is under the splash guard on the passenger side, but the 2015+ (except for hellcats) only have Electric Power Steering.

I can't find any troubleshooting steps except for disconnecting the battery and checking fuses. One website stated the module is usually inside the dash and requires removing steering wheel and dash, but the replacement part from a website showed the module in the rack/pinion replacement.

I prefer to resolve issues myself, but this is a little beyond me. Any troubleshooting/suggestions?

Thanks
Hi SirDevan,

Sorry to hear you are experiencing this concern with your Charger. If you’re not able to determine the cause based on advice provided here, I kindly recommend connecting with your local Dodge dealer as they are in the best position to assist. Our team is available via private message if you are in need of any assistance with that process.

Mark
Dodge Social Care Specialist
 

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So, no troubleshooting steps or things to look for? Does it just have to be taken to a dealer?
Hi SirDevan,

As our team is not mechanically trained, we are unfortunately unable to speculate regarding vehicle concerns. With that said, we can connect you with a Case Specialist who would be able to work alongside your dealer to find a potential solution to the concern you’re experiencing.

Please let us know via private message if you decide to work with your local dealer and we can then proceed with escalating a case on your behalf for further assistance.

Mark
Dodge Social Care Specialist
 

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Discussion Starter · #5 ·
Sorry, I didn't realize this site was purely for salespeople to have me come in. I thought people helped other people with issues. I figured it out, a wire was cut by an animal. Dealer would have hit me with a $500 charge.
 

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19 - Steering / Diagnosis and Testing
POWER STEERING FLOW AND PRESSURE TEST- NON SRT
Special Tools: Click to display a list of tools used in this procedure

Click here to launch the form to order any tools you need.

[TD][/TD]

[TD]6815 - Kit, Power Steering

Originally Shipped In Kit Number(s) 6784, 6809, 6898.[/TD]​
[TD][/TD]

[TD]6893A - Kit, Power Steering

Originally Shipped In Kit Number(s) 6896.[/TD]​
[TD][/TD]

[TD]10250-2 - Adapters, Power Steering

Originally Shipped In Kit Number(s) 10250.[/TD]​
[TD][/TD]

[TD]6800 - Analyzer, Power Steering[/TD]​
[TD][/TD]

[TD]6905 - Assembly, Hose

Originally Shipped In Kit Number(s) 6896.[/TD]​
[TD][/TD]

[TD]10250-1 - Adapters, Power Steering

Originally Shipped In Kit Number(s) 10250.[/TD]​
[TD][/TD]

[TD]6959 - Assembly, Hose

Originally Shipped In Kit Number(s) 6945, 6946, 6947, 6948, 6949.[/TD]​

The following procedure is used to test the operation of the power steering system on this vehicle. This test will provide the gallons per minute (GPM) or flow rate of the power steering pump along with the maximum relief pressure. Perform this test anytime a power steering system problem is present. This test will determine if the power steering pump or power steering gear is not functioning properly. The following test is performed using the Power Steering Analyzer Kit 6815 (with appropriate hoses), Adapters from Power Steering Analyzer Adapter Kit 6893A , and Power Steering Adapter Adapters, Power Steering 10250-2 (Refer to 19 - Steering - Special Tools) .
  1. Assemble Power Steering Analyzer as follows:
    1. Gauge end (inlet) of Flow Meter And Gauge 6800 - Hose 6905 , Adapter 10250-1 .
    2. Valve end (outlet) of Flow Meter And Gauge 6800 - Hose 6959 , Adapter 10250-2 .
  2. Disconnect and isolate battery negative cable from battery post.
  3. Raise and support vehicle (Refer to 04 - Vehicle Quick Reference/Hoisting - Standard Procedure)
  4. Remove the right front wheelhouse splash shield (Refer to 23 - Body/Exterior/SHIELD, Splash - Removal)
  5. Unthread pressure hose retaining bolt (1) at Electro Hydraulic Power Steering (EHPS) pump (3).
  6. Connect Adapter 10250-1 to pressure fitting on power steering pump. Tighten retaining bolt to 10 N·m (89 in. lbs.)
  7. Connect power steering pressure hose to Adapter Fitting 10250-2 . Tighten retaining bolt to 10 N·m (89 in. lbs.).
  8. Open Analyzer test valve completely.
  9. Start engine and move the steering wheel back and forth several times to circulate power steering fluid through Analyzer flow meter and hoses.
  10. Shut off engine and check fluid level; add fluid as necessary. Repeat Step #8 and Step #9 until air is bled from system.
  11. Start engine and allow to idle.
  12. Check Analyzer gauge pressure. Initial pressure reading should be less than 862 kPa (125 psi). If pressure is higher, inspect hoses for restrictions and repair as necessary.

    NOTE:
    Always test for and repair Diagnostic Trouble Codes (DTCs) prior to replacement of the EHPS pump. The EHPS pump will not vary output if there are communication DTCs.
  13. Record the flow meter reading (GPM) at idle with no steering wheel movement, and again while turning the wheel as fast as possible. The readings should be within specifications. If the readings are below specifications, replace the power steering pump.

    CAUTION:
    The following test procedure involves testing maximum pump pressure output and flow control valve operation. Do not leave valve closed for more than five seconds as the pump could be damaged.

  14. Close valve fully three times and record highest pressure indicated each time. All three readings must be above specifications and within 345 kPa (50 psi) of each other.
    • Power steering pump pressures above specifications but not within 345 kPa (50 psi) of each other, replace pump.
    • Pressures within 345 kPa (50 psi) of each other but below specifications, replace pump.

  15. CAUTION:
    Do not force the pump to operate against the stops for more than 2 to 4 seconds at a time because, pump damage will result.

  16. Completely open the valve on the Power Steering Analyzer. Turn the steering wheel to the extreme left until the stop in the steering gear is met, then turn the steering wheel to the right until the right stop is met. Record the highest indicated pressure at each position. Compare the recorded readings to the specifications. If the highest recorded output pressure reading against one stop is not within 345 kPa (50 psi) of the highest recorded reading at the other stop, the steering gear is leaking internally and must be replaced.
 

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Sorry, I didn't realize this site was purely for salespeople to have me come in. I thought people helped other people with issues. I figured it out, a wire was cut by an animal. Dealer would have hit me with a $500 charge.
I am having the same issue with the message being on my 2015 Dodge Charger SE. The only difference is I don’t have any problems turning my wheel. It’s working fine. I just recently had my battery unplugged to reset the check engine light...could this be the issue?
 

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I am having the same issue with the message being on my 2015 Dodge Charger SE. The only difference is I don’t have any problems turning my wheel. It’s working fine. I just recently had my battery unplugged to reset the check engine light...could this be the issue?
Yeah ... don't do that. The light is designed to tell you there are problems. If you discconnect the battery to clear the light, it also clears the codes that help to identify the problems.
 
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