Waiting 2 months on a rear window

Discussion in 'Dodge Charger Dealer Issues - VIN & Order Tracking' started by shayne zroback, Jan 30, 2018.

  1. shayne zroback

    shayne zroback New Member

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    Bough my 2018 dodge charger gt on 11 dec 2018. I have worked with the dealership and Chrysler about my rear window defroster not working. I was told friday that it will not be in till February now. Does anyone know why there has been a hold up? I love my car, but i am beyond frustrated. Any other ideas to help this get resolved? I live in Minnesota and really need a rear defroster.

    Thanks
     
  2. BilletAG

    BilletAG Member

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    See if they can get one from a junkyard somewhere. I really don’t know if it’s possible to recycle a rear windshield but I’m sure they are all the same from 2011-2018? Have you checked with any auto glass shops to see if they have the same trouble finding one?
     
  3. shayne zroback

    shayne zroback New Member

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    Its being covered under warranty, I have asked if a 3rd party could do it and they said no.
     
  4. djalbin

    djalbin Active Member

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    I don't the know the holdup on rear windows but FCA has had supply-chain issues in the past on certain parts that are either not stocked (due to low rate of replacement) or on parts that are normally stocked but unexpected rate of replacement has them in short supply.
    I waited close to a month for a water pump (warranty replacement) because dealers could not get them. My dealer finally located one in Ohio and had it shipped.
    .
     
  5. SNAKEPETERMAN

    SNAKEPETERMAN New Member

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    I'm in the same boat. Somebody rear ended me and the rear windshield has to be replaced. They keep delaying it... They are now saying February 14th. I don't mind since I'm not paying for the rental in the mean time... I drive a ton, so it's saving a lot of miles on my own car.
     
  6. sc.charger

    sc.charger Member

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    Shayne is not getting the rental treatment????
     
  7. SNAKEPETERMAN

    SNAKEPETERMAN New Member

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    Well they might not give a rental if the car is driveable without the replacement. Mine was shattered, so it was not road worthy.
     
  8. sc.charger

    sc.charger Member

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    Also maybe get a big heating pad and an inverter and lay the heating pad on the rear shelf?
     
  9. BilletAG

    BilletAG Member

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    They have enough glass for their new production. It’s hard to understand why can’t you get a replacement?
     
  10. shayne zroback

    shayne zroback New Member

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    Well today i got everything fixed. My window came in early. Also they fixed my launch mode too. Dodge said they will take care of me.
     
  11. Stevens12

    Stevens12 Active Member

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    Thats great, Glad your all fixed up.
     

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